All Ranger CB and Amateur radios have a 2 year limited warranty. Limited" means that we
will repair problems that are caused by factory defects, at no charge. Work performed
by qualified technicians which did not cause any damage to the radio will not void the
warranty. Problems or damage caused by unqualified or misinformed technicians,
operator abuse or other miscellaneous actions may be able to be repaired, but there
will be a charge. This warranty is also limited to the radio only.
• A Return Authorization Number must be obtained from Ranger
before any returns for warranty repair will be accepted. Please
click here to email us for a return authorization number.
customerservice@rangerusa.com
• Attach a letter to the radio being returned with detailed explanation of the problems you
are having. The more information you can provide, the easier it will be for the technician
to locate the problem. Please remember to include your name, return
address and phone number.
• You must enclose a photocopy of your receipt for proof of purchase;
otherwise there will be a charge for the repair. Please retain the original
receipt for your records.
• Carefully pack radio in suitable size box - shipping a radio safely is the shipper's
responsibility. Pay the shipping and insurance charges (shipping charges and insurance to
Ranger are not covered by our warranty.) We will pay the shipping back to you. You must
write the return number on the outside of the box or the radio will be refused.
• Please allow 3-4 weeks time including shipping.
• Ship it insured to:
COMM TECHS
RETURN AUTH. NUMBER ____________
5451 EAST BENSON HWY
TUCSON AZ 85706