All Ranger CB and Amateur radios have a 1 year limited warranty. Limited” means that we will repair problems that are caused by factory defects, at no charge. Ranger reserves the right to void a warranty or make reasonable charges for the repair of a product which displays evidence of misuse, abuse, neglect, missing serial number, or modification of the basic design. This is limited to the radio only.
A Return Authorization Number must be obtained from Ranger before any returns for warranty repair will be
accepted. Please click here to email us for a return authorization number and service center address.
Attach a detailed letter explaining the problems you are having with the radio. The more information you can provide, the easier it will be for the technician to locate the problem. Please include your name, return address and phone number.
You must enclose a copy of your receipt or proof of purchase. Please retain the original receipt for your records.
Ensure that the radio is properly packed to prevent any damage to it during transit. It is the shipper’s responsibility to make sure that the radio is shipped safely. Shipping and insurance charges are shipper’s responsibility. You must write the Return Authorization Number on the outside of the box.
Please allow 3 to 4 weeks total repair time including shipping.